Your customer shops with you, buys from you, or completes a service with you and we help you ask them for feedback and online reviews.
We have numerous proactive methods to help engage as many of your customers as possible.
Email and SMS requests have many options using 3 base ”Request Modes”.
NPS Score
Direct Feedback / 1st Party Reviews
3rd Party Reviews
We monitor the sites you select on a daily basis to detect new online reviews.
Email notifications are sent and all of your review data is captured in our system so you can learn, report, and respond. We offer over 35 sites to choose from.
Google’s new Q&A feature appears in search results. It allows consumers to ask and answer questions about your business.
Monitor Google Q&A to be notified when there is a new question or answer about your business allowing you to manage this highly visible feature and answer questions in a timely manner.
